I recently gave a talk to a group of business professionals on the topic of Leadership Development. As I gave the presentation my mind kept returning to a thought that has troubled me for some time; the alleged perception amongst business leaders in general and CEOs in particular that there isn’t sufficient leadership talent to go round either today or certainly to meet the future needs of their respective organisations.
This can’t possibly be true I kept thinking… after all the world is full of Business Schools and various other organisations whose very existence is focussed on the delivery of ‘world class’ business education and leadership development programmes of one form or another. Furthermore, every organisation worth its salt has numerous internal initiatives targeted at developing their various ‘high potential’ pools of talented employees.
So given all this targeted investment how can we end up with such a gap in perception between requirement and availability of this vital resource?
As the evening wore on a clue to the answer to this conundrum began to emerge and was brought into sharp focus during the Q&A session.
“I’m currently working with my senior management team to develop some performance measures for our Leadership Development programmes and quite frankly we are struggling.” expressed one of the Finance Executives present “Have you any thoughts on how we might improve our approach?”
“Well, first of all it’s an area of concern for most organisations in my experience. The measures that the majority of organisations adopt fall within two broad streams neither of which really hit the mark.” I began.
“The first grouping tends to focus on the inputs to the process and consequently measure activity levels against various elements. You can recognise these organisations by measures such as ‘The number of managers who have completed particular stages of a programme’ or ‘The number of senior executives with an MBA or similar qualification’ “ I continued. “This group are primarily focussing on quantity and are assuming that, because they are using high quality training organisations, the quality is a given.”
‘ The second grouping attempt to measure the output of their programmes but this is notoriously difficult to achieve so the tendency is to measure some notion of business performance that should benefit from improved leadership performance. Whilst this seems a sensible alternative in reality it often belies what is really happening in an organisation”
“Hmmm, I think I follow you but could you give us an example of the second grouping?” responded the Finance Executive.
“Yes, sure” I continued. “An example arose recently when I was talking to a Departmental Head at my local University who was bemoaning the fact that his leadership was under scrutiny as the performance measures of his department had shown their first decline after several years of steady growth. In reality both he and his team were facing several adverse external factors as well as an internal reorganisation and relocation to a new building. His assessment was that his team were displaying far more leadership during this period of substantive change than they had done throughout the whole period of recent growth none of which reflected in the current measures.”
“ But surely the organisation must have been aware of the challenges it was facing and should have been able to adjust accordingly.” responded the Finance Executive.
“Yes, you would like to think so’ I continued “but in reality this is often not the case as the basis for the adjustment is as elusive as the measure in the first place! The major issue is that organisations have a tendency to confuse leadership performance with the performance of the leader, whereas in reality these are two very different activities. Developing leader performance is only one aspect of Leadership Development. Yes, it’s very important but if the environment, processes and capability of the organisation at large are not present then leadership will not flourish. The development of these attributes is equally if not more important than developing the leader.”
As the Q&A session developed my thoughts returned to the perception of the challenge facing today’s CEOs and how to channel their focus away from developing the leader to truly developing leadership within their organisations…..